Privacy Policy

Privacy Policy

Introduction

Welcome to https://structural-drying-norfolk-va.ecojohns.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of information from our website visitors and users. By using our services, you agree to the terms described here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies governing user data, and we encourage you to review them before engaging with such services.

Processing Activities

This policy outlines the ways in which we process personal data when:

  1. You use our applications or services as an authorized user.
  2. You visit any of our websites that link to this Privacy Policy.
  3. We communicate with you via email, phone calls, texts (SMS), or newsletters.

Personal Data Collection

We collect various types of personal information to enhance your experience and improve our services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses for processing transactions.
  • Financial Information: Banking information for direct deposits or payments.
  • Purchase Information: Records of products/services bought, including quantities and pricing.
  • Mobile Device Identifiers: Unique device IDs to personalize content and improve performance.
  • Location Data: Geolocation data to provide location-based services (with user consent).
  • Feedback: Comments, reviews, and responses you share with our team.
  • Social Media Information: Data from social media platforms when you interact with our content.
  • Product Information: Preferences, ratings, and comments on products.

We collect this data through various means, including direct user input, automated tracking technologies (like cookies), and information provided by third parties.

Cookies

Cookies are small text files stored on your browser to enhance your experience with our services:

  • Strictly Necessary: These ensure basic functions like login and account management.
  • Preference: They remember your settings and preferences, improving user experience.
  • Analytics: Used by our analytics tools to track website usage and performance.

You can manage or opt out of non-essential cookies through our Cookie Manager, accessible from your browser settings.

Retention and Deletion

We retain personal data only for as long as necessary, considering legal requirements and the purpose it was collected. Once its retention period expires or when the purpose is fulfilled, we delete or anonymize the data securely.

Security Measures

We prioritize the protection of your data through robust security measures:

  • Encryption: We use encryption protocols to safeguard data during transmission and storage.
  • Secure Processing: Our third-party processors adhere to strict security standards.

Children’s Privacy

Our services are not directed at individuals under 18 years old, and we do not intentionally collect personal information from children. If you believe we have collected such data by mistake, please contact us immediately.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in specific circumstances.
  • Restriction: Limit the use or processing of your data.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to certain uses of your data.
  • Non-Discrimination: Be free from biased treatment due to exercising your data rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any significant changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions regarding this policy, data-related inquiries, unsubscribe requests, or complaints, please contact us:

We are committed to addressing your concerns and ensuring a transparent and secure user experience.